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Welcome to our Help Center. We've selected some frequently asked questions from our customers and gathered them together in one place. If you have any questions, don't hesitate to contact us.
Does the room have air conditioning?
Yes, we have air conditioning! After a while without it, we decided that the heat in the house didn't have to be so 'tropical'. Now you can relax and enjoy the cool breeze while you enjoy your stay. After all, who needs a sauna when you have comfort, right? What's more, for your comfort, the room is equipped with a television, minibar and an invigorating hot shower, perfect for relaxing after a day of exploring the island.
We also provide our guests with an iron, so you can always keep your clothes spotless during your stay with us, as well as a sandwich maker so you can have a snack without leaving your room.
What is the guest capacity of the room?
In our rooms, you'll find a cozy and spacious environment with two beds: a double bed and a bunk bed, making it ideal for comfortably accommodating up to four people.
Are pets welcome at Casa Marajoara?
At Casa Marajoara, we recognize that pets are part of the family and are welcome in our home. To ensure a comfortable stay for all our guests, we ask that owners inform the host in advance of the presence of their pets. In addition, we ask that owners take responsibility for their pets' walks, ensuring that they do not go potty in the room. We are committed to providing a pleasant experience for all our visitors, including those with four legs!
Does Casa Marajoara have any restrictions on the LGBTQIA+ community?
At Casa Marajoara, we are pleased to say that we are fully inclusive and welcoming to all members of the LGBTQIA+ community. We recognize and value all forms of love and respect diversity in all its manifestations. At our house, we welcome all guests, regardless of sexual orientation or gender identity, ensuring a safe and respectful environment so that everyone can enjoy a peaceful and memorable stay in Marajó. Whoever you are, you are welcome at Casa Marajoara.